Its not enough for us to say “thanks” or “lets keep in touch” to our customers. We believe to work with our customer by providing top-quality service after sales. We have mentioned the services which we are providing after sales.
1. Pre-Installation Services
We provide free pre-installation of our all products.We have technical expertise for installation of Fuel dispensers.Providing a demonstration is also a part of our pre-installation service.
2. User Training
Our highly skilled team of technician is always ready to guide and train the customers to use the dispensers.
3. Warranty Services
Warranty service include repairing and replacement of selected components for a selected period of time.For the first year,the customers are provided with free replacement or repairing of the device for any issue .While from the second year the service will be chraged.
4. Online Support
You can reach us thruough vds.support@vdsindia.com for any assistance. Our technical team is available 24*7 for our customers. The customer may mails us or chat as per his comfort, discuss the problem and get it resolved.
5. Return/Replacement
For a limited period of time VDS provide free replacement of the product in case of any queries. However, this is with certain terms and conditions